Frequently Asked Questions
Everything you need to know about your Cico Sports order and our high-performance gear.
How long does shipping take for teamwear and individual orders?
Standard stock items are processed within 1-2 business days and typically arrive within 3-5 days. Custom teamwear orders require a production lead time of 4-6 weeks from the date of design approval.
Can I customize jerseys with my own name and number?
Yes, many of our products offer personalization options. You can add your name, squad number, or club crest directly on the product page before adding the item to your cart.
What is your return policy for sports equipment?
We offer a 30-day return policy for most items in original, unused condition. Please note that custom-made team kits and personalized jerseys are non-refundable unless there is a manufacturing defect.
How do I ensure I am ordering the correct size?
Sports fit can vary by brand. We provide a detailed Size Guide on every product page with specific measurements for chest, waist, and height to help you find the perfect aerodynamic or relaxed fit.
Do you offer bulk discounts for clubs or schools?
Absolutely. Cico Sports provides tiered pricing for bulk purchases and long-term partnerships with sports clubs, schools, and corporate teams. Contact our sales team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and fast checkout experience.